Frequently Asked Questions

Frequently Asked Questions

  • Do you have an Educational Programme?

    The program the centre offers is based on the Early Years Framework-the NationalCurriculum Guideline for education and care for children from birth-6 years old.

    All learning presented to children is based on their needs and interests and abilities. We aim to provide a stimulating and engaging environment that enhances children’s learning and development. We recognise that each child’s learning is ongoing, and we aim to provide experiences that are meaningful.\

    Educators support individual learning and development by maintaining an ongoing cycle of observations, planning and intentional teaching through their programs. Educators contribute to child portfolios, containing various observations and examples of children’s artwork and experiences. Educators reflect on children’s learning and development with their Educational Leader, to continue to drive and consistently adapt the program to children’s knowledge, strengths, ideas, culture, abilities and interests.

    Each child has a portfolio that is accessible to families displaying their learning and development. We welcome parents to meet with educators to discuss their goals for their child whilst in our care.

    All rooms also display a daily reflection book, which documents what the children have been involved on that day, complete with photographs. This gives parents a discussion point with their child, when they are collected.

  • What training do the staff have?

    All staff at Treetops Early Learning Centre have a recognized Certificate or Diploma in Childrens Services or a Degree in Early Childhood Education.

    Staff are also trained in First Aid, Child Protection and Safe Food Handling
    All staff are also required to undergo a National Criminal History (Working with Children) Check.

  • What meals do you provide?

    Treetops recognise that the food provided in childcare has an important role to play in the growth and development of children.We provide all meals for the day including breakfast, morning tea, lunch, afternoon tea and late snack.Onsite cooks aim to meet the daily nutrition intake for our children. A variety of foods such as vegetables, fruits, cereals, lean meat, fish, chicken, milks, yoghurts and cheeses are provided to children in care, including a range of textures and tastes, appropriate to the developmental stages of different age groups.

    Children are also offered water and milk throughout the day.

  • My child has food allergies – how do you manage this?

    The centre employs a full time cook who is very experienced in managing various dietary requirements. Parents of children with specific requirements meet with our cook to discuss what foodstuffs are /arenot appropriate for the child.

    We are normally able to meet your request but if we are unable to do so we encourage parents to bring in appropriate foods from home.

  • What do I need to bring each day?

    Each day you need to bring a bag filled with spare clothes in case of spills or soiling, a home nappy and any bottles and milk / formula / breast milk your child will require throughout the day. Any comforters you child may need, such as a dummy/pacifier or special blanket.

  • What happens if I want to change/increase days?

    Changing or increasing your child’s attendance days is dependent on the vacancies the centre has. Please speak to the manager to arrange these changes. If the change can not happen immediately you will be offered the next available position. Four weeks notice is required to decrease attendance.

  • Am I charged for days my child does not attend?

    Parents are charged for all days their child is booked into care, regardless of holidays, illness or Public Holiday.

  • What happens if I am running late past 6:30pm?

    You will be charged a late fee of $5 per minute.